Countryway Insurance offers Personal Automobile, Homeowners/Renters/Dwelling and Personal Umbrella coverages.
We also insure farm operations and home-farms including farm commercial vehicles and Umbrella.
We provide personal service and specialize in the insurance needs of farms and rural communities in eight northeastern US states, Virginia and Kentucky, Countryway Insurance Company sells products through a network of independent professional insurance agencies.

Kentucky Policyholders Affected by December Storms and Tornadoes
Countryway Insurance Company remains committed to providing you with superior service during this unprecedented time. We’re here to help.
Our general service number during normal business hours is (877) 367-6572
To report a claim 24 hours/day, 7 days a week call 1-888-223-3649
You may also report claims via email at

 or via fax at (804) 290 -1581.

Make Policy Payments These Two Simple Ways

Use our new Quick Pay option to pay current invoices. Simply click the link at the top right on any page to get started or set up an online account by registering your policy using the instructions in the link below:

Easy Steps to set up an online account


It’s storm season!  Click the link below for tips to protect your family and your home.

Severe storm and Hurricane Preparedness tips

Office address:

Countryway Insurance Company 

224 Harrison Street Suite 800 

Syracuse, NY 13202

 Phone: 1-800-472-4368


General mail address:

Countryway Insurance Company 

P.O. Box 27552 

Richmond, VA 23261

Phone: (877) 367-6572 



For fastest claim reporting, please call:
  • Safelite Call Center at 1-888-223-6869 24 hours/day, 7 days a week.
You may also report claims via: